FAQs

Which is better – laminate, timber or vinyl planks?

The best hard floor depends on your lifestyle, budget and where you will be installing it. Consider the following:

Want a timber look that is more resistant to general wear and tear? Our laminate provides the look of timber, but is more resistant to wear, staining and fading.
Will you be installing flooring in a wet area such as a bathrooms or laundry? Vinyl Planks by Godfrey Hirst are suitable for areas where excessive moisture is present.
Is authentic timber important to you? For an authentic timber floor, our Engineered Timber ranges offer real timber finishes with a hard-wearing coating and are available in a variety of species.

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Should I allow for extra flooring when measuring my space?

It is always best to allow 5% to 10% extra for waste and cuts depending on the layout of the area.

Are the Speciality Products and Solutions Used Harmful to Children or Pets?

Professional carpet cleaners have access to the latest and most effective cleaning products and solutions available and are trained to use them with caution. The products used in homes are safe for both children and pets when completely dry, but it’s always a good idea to keep them away during the cleaning process. Be sure to keep children and pets away from the vehicle and machinery to minimise the possibility of an accident.

How Long Will it Take to Clean My Carpets?

It goes without saying that a great cleaning company will do whatever it takes to get the job done right. Cleaning times depend on the ease of set-up, stains, soil levels, furniture moving and more. Generally, you should expect something along the following:

3 rooms, hall, living room and den – about 3 hours
3 rooms, hall, stairs – about 3 hours
3 rooms, hall, stairs, living room and den – about 4 hours

A good cleaning company should provide you with a more accurate time estimate upon evaluating your home and the level of cleaning required.

Will All the Carpet Stains Come Out?

Trained cleaning technicians will treat all stubborn stains and tough spots with special solutions prior to cleaning to eliminate as many stains and spots as possible. A company usually cannot guarantee that all stains and spots can be removed, but they will use professional formulas and apply experience to get out what general cleaning cannot. If stains or spots are determined to be permanent, the cleaning technicians should let you know about other possible options with you before completing the job.